['Privacy Policy for Our Online Platform\n\nAt The Cape Hair Studio, safeguarding your privacy is a priority. This privacy policy explains how we collect, use, protect, and disclose your personal data when you interact with our online platform and access our hairdressing and beauty services.\n\n1. Information We Collect \nWe may collect and process the following data from you: \n- Personal identification information such as your name, address, phone number, and email address. \n- Appointment and service details including your preferences and service history. \n- Payment information collected via secure methods to complete transactions. \n- Technical data such as IP address, browser type, and browsing behavior on our platform to improve user experience. \n- Any other information you provide when communicating with us, including through feedback or consultations.\n\n2. How We Use Your Information \nYour personal data is used strictly to: \n- Provide, manage, and maintain our hairdressing and beauty services. \n- Communicate appointment confirmations, reminders, and updates relevant to our services. \n- Process payments securely and manage billing. \n- Improve our online platform and customize your service experience. \n- Comply with legal obligations and protect our rights.\n\n3. Legal Basis for Processing \nWe process personal data lawfully under the following bases: \n- Your consent, where you have explicitly given permission. \n- Performance of a contract, such as fulfilling your booked appointments. \n- Compliance with legal obligations. \n- Legitimate interests, including improving service quality and protecting against fraud.\n\n4. Data Sharing and Disclosure \nWe do not sell or rent your personal data to third parties. However, we may share your data with: \n- Trusted third-party service providers who assist us in operating our platform and delivering services, all under strict confidentiality agreements. \n- Legal authorities if required by law or to protect the rights and safety of The Cape Hair Studio.\n\n5. Data Retention \nWe retain your personal data only for as long as necessary to provide our services, fulfill legal requirements, resolve disputes, and enforce our agreements. When data is no longer needed, it will be securely deleted or anonymized.\n\n6. Your Rights \nUnder applicable data protection laws including GDPR, you have the right to: \n- Access the personal data we hold about you. \n- Request correction of inaccurate or incomplete data. \n- Request deletion of your personal data when it is no longer required. \n- Object to or restrict our processing of your personal data. \n- Request portability of your data for your own use. \n- Withdraw consent at any time where processing is based on consent. \nTo exercise these rights, please contact us through the physical address provided below.\n\n7. Security \nWe implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration. Our employees are trained on data protection and confidentiality to ensure your data safety.\n\n8. Cookies and Tracking Technologies \nOur online platform may use cookies and similar technologies to enhance user experience and analyze traffic. You can configure your browser to refuse cookies; however, this may affect certain functionalities.\n\n9. Changes to This Privacy Policy \nWe may update this privacy policy periodically to reflect changes in legal or operational requirements. Updated versions will be available on our platform with the date of revision.\n\n10. Contact Information \nFor any questions, concerns, or requests regarding your personal data, please contact us at: \nThe Cape Hair Studio \n27 Kingsland Road \nSuite 2B \nLondon, Greater London \nE2 8AA \nUnited Kingdom \n\nWe are committed to protecting your privacy and thank you for trusting our online platform for your hairdressing and beauty needs.', 0.0012948, 'gpt-4.1-mini']